Maybe it's not the phone, maybe it's software or service... it's hard to tell these days where to put the blame. I have many gripes but one in particular really chaps my hide. So you try to make a call but for some reason or another there is a bad connection and it fails. This was not an issue with my phone but now, instead of notifying me audibly a message appears on the phone screen with a modal dialog. The problem: I can't see with my ears; after I dial the number I instinctively put the phone on my ear waiting for the ring. When there is a failed call, however, you'll never know until you get tired of waiting for the ring and take a look. This really infuriates me for some reason. A simple irregular beep in addition to a screen message would be much better. Another possibility is instead of just a message, the phone can try to redial the first time automatically and allow a choice for the user on subsequent failed attempts. Or maybe just keep redailing automatically until the user actively stops it.
Sunday, June 3, 2007
I cant wait to get rid of my RAZR
Maybe it's not the phone, maybe it's software or service... it's hard to tell these days where to put the blame. I have many gripes but one in particular really chaps my hide. So you try to make a call but for some reason or another there is a bad connection and it fails. This was not an issue with my phone but now, instead of notifying me audibly a message appears on the phone screen with a modal dialog. The problem: I can't see with my ears; after I dial the number I instinctively put the phone on my ear waiting for the ring. When there is a failed call, however, you'll never know until you get tired of waiting for the ring and take a look. This really infuriates me for some reason. A simple irregular beep in addition to a screen message would be much better. Another possibility is instead of just a message, the phone can try to redial the first time automatically and allow a choice for the user on subsequent failed attempts. Or maybe just keep redailing automatically until the user actively stops it.
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That sounds like a good idea! Both the irregular sound to let the user know something is wrong could be very helpful since at that point the user would have the phone to the ear. I have had that happen to me a few times and I don't own a razor. Having the phone to automatically redial is also a great idea! Funny that you write this. The times when I have had this happen to me I "sensed" something wrong with the the user experience but just couldn't put my finger on it!
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